Understanding the Polospin Crypto Withdrawal Process
Withdrawing your winnings in cryptocurrency from an online casino can feel complex, but the system at Polospin is designed to be straightforward once you know the steps. This guide covers the exact procedure for withdrawing Bitcoin and Ethereum, including typical timings, limits, and document requirements. By following the walkthrough below, you can avoid common delays and get your funds quickly.
Step-by-Step Guide: How to Withdraw Bitcoin and Ethereum
The withdrawal process at Polospin is similar for both BTC and ETH, but it pays attention to network fees and address accuracy. Follow these steps precisely:
- Log in and go to the cashier: Click on your account balance and select „Withdraw.“ Choose either Bitcoin or Ethereum as your payment method.
- Enter your wallet address: Paste your external crypto wallet address carefully. Double-check the address — crypto transactions are irreversible. Polospin requires you to whitelist a new address for 24 hours before the first withdrawal to that address.
- Specify the amount: Enter the amount you wish to withdraw, respecting the minimum and maximum limits. The minimum withdrawal is 0.001 BTC or 0.01 ETH. The maximum per transaction is 10 BTC or 100 ETH.
- Confirm and submit: Review all details and confirm. You will receive an email verification link to approve the request. Click the link within 15 minutes for the request to be processed.
- Wait for processing: After email confirmation, the casino’s finance team reviews the request. This typically takes 30–60 minutes during business hours, though high-value withdrawals may take up to 24 hours.
Withdrawal Timings, Fees, and Network Considerations
Understanding timing and costs is essential. Bitcoin withdrawals usually take longer than Ethereum due to network congestion. Here is a breakdown of the key details:
| Crypto | Processing Time | Network Fee | Minimum Withdrawal | Maximum Withdrawal |
|---|---|---|---|---|
| Bitcoin (BTC) | 30–60 minutes (up to 24h for large amounts) | 0.0005 BTC (fixed) | 0.001 BTC | 10 BTC |
| Ethereum (ETH) | 15–30 minutes (up to 12h for large amounts) | 0.005 ETH (fixed) | 0.01 ETH | 100 ETH |
Note that the network fee is deducted from your withdrawal amount. The casino does not charge an additional internal fee, but it does require you to have fully wagered the Polospin bonus you received before any withdrawal can be processed.
Required Documents and KYC Verification
Before your first crypto withdrawal, polospin requires a standard Know Your Customer (KYC) verification. This is a one-time process but can cause delays if documents are not submitted correctly. You will need to provide:
- Proof of identity: A clear, colour copy of your passport, driver’s licence, or national ID card. The document must be valid and the photo must match your account name.
- Proof of address: A recent utility bill or bank statement (less than 3 months old) showing your full name and residential address. P.O. boxes are not accepted.
- Crypto wallet proof (occasionally): A screenshot or document confirming you own the wallet address you are withdrawing to. This is more common for Ethereum withdrawals above 5 ETH.
Submit all documents through the „Verification“ section in your account. The verification team usually approves within 24 hours. If you are using a Polospin no deposit bonus, you must complete the full wagering requirement (35x the bonus amount) before any withdrawal can be initiated.
Common Problems and Troubleshooting Solutions
Even with a smooth process, issues can arise. Here are the most common problems and how to fix them:
- Withdrawal stuck on „Pending“: This often happens if you have an active Polospin promo code bonus that is not yet wagered. Go to the „Promotions“ section and check your wagering progress. Once 100% of the requirement is met, the withdrawal will move to processing.
- Invalid wallet address error: Double-check the address format. Bitcoin addresses start with 1, 3, or bc1. Ethereum addresses start with 0x. Also ensure you did not accidentally paste a space or extra character.
- Email verification not received: Check your spam folder. Add the casino’s email domain to your whitelist. You can also request a resend in the withdrawal section after 10 minutes.
- Withdrawal limit reached: If you hit the daily maximum (10 BTC or 100 ETH), you must wait 24 hours for the limit to reset. Plan large withdrawals accordingly.
If you run into persistent issues, the live chat support team is available 24/7 and can manually release a withdrawal if the automated system is blocked.
Limits, Wagering, and Other Fine Print
Knowing the limits and rules upfront helps avoid frustration. The daily withdrawal limit for crypto is 10 BTC or 100 ETH combined. There is no monthly cap, but withdrawals over 5 BTC require additional security approval, which can add 24–48 hours. All Polospin free spins winnings are subject to a 40x wagering requirement before they become withdrawable cash. The RTP for slots eligible for free spins winnings is typically 96%–97%, which is standard in the industry. Also note that if you do not complete the wagering within 30 days of claiming a bonus, your bonus and any winnings from it will be forfeited. Always read the terms of the specific offer you claim to avoid surprises.